Services
Digital Strategy. Digital Equity. Impact.
We provide expert guidance and support to communities, government agencies, and non and for-profit organizations that aim to improve access to, adoption of, and effective and equitable use of digital technologies among their populations served. Our comprehensive services cover the spectrum of digital equity and program needs. Through our work across a combined 30 countries and 16 US states, we offer globally learned, locally relevant insights into areas like improving internet access, promoting digital literacy and safety, and inclusive technology solutions.
- Co-create digital equity programs alongside government, nonprofit, community, and for profit CSR partners.
- Adapt digital content for multilingual audiences with highly variable degrees of technical literacy or subject matter literacy (i.e. health or insurance benefits information)
- Conduct technical audits for organizations aiming to improve digital equity in the workplace.
- Facilitate custom collaborations between accessibility experts, UX designers, and localization experts.
- Create action and improvement plans including Telehealth preparedness programs for hard to reach communities.
- Adapt digital content for multilingual teams or audiences with highly variable degrees of technical literacy.
- Design engaging, multilingual capacity building workshops for adult learners, ESL and ELL populations.
- Transform competitive processes (grant making, innovation challenges) through user centered design to ensure equitable recipient outcomes.
- Simplify or amplify digital outreach to marginalized communities through SMS, chatbots, WhatsApp, and other pre-existing channels.
- Transform competitive processes (grant making, innovation challenges) through user centered design to ensure equitable recipient outcomes.
- Grant submission support.
- Advise on growth strategies for digital health and digital equity products.
- English and Spanish funding applicant evaluations.
- Digital data collection using text, chat and offline app-based tools with content adaptation support for hard to reach communities.
- Design and rollout of digital needs assessments.
- Full MEL program design for international and local development.
- Impact evaluation support for programs that aim to address digital divide.
- English/Spanish expert sector translation of complex digital health and social impact research and evaluation.
- Build data collection and health promotion tools for CHWs and other healthcare teams.
- Use messaging tools (SMS, WhatsApp, chat) to amplify community health program reach.
- Create complex quality improvement indicators for under-resourced healthcare systems across Latin America and the Caribbean.
- Design digital-based health literacy programs for ELL and non-English speaking audiences in US communities.
We love working with partners of all shapes and sizes! If budget is an issue, we can team up on grant applications, leveraging our years of successful business development expertise in this field to help create compelling submissions for funders.
