Our Services

Digital Strategy, Nonprofit Strategic Planning, Growth for Impact

We provide expert guidance and support to community programs, government agencies, and non and for-profit organizations that aim to improve access to, adoption of, and effective and equitable use of digital technologies among their populations served.

Our services cover the spectrum of digital equity, program evaluation, and strategic needs. Through our work across a combined 30 countries and 16 US states, we offer globally learned, locally relevant, and highly tailored support to help you and your teams build, grow, and succeed.

Digital Equity and Inclusion

Digital equity program design for Nonprofit and Government.
Technical audit and organizational improvement planning.
Digital content adaptation for multilingual audiences with highly variable degrees of technical literacy or subject matter literacy (i.e. health or insurance benefits information)
Custom collaborations between accessibility experts, UX designers, and localization experts.
Strategic planning and business growth support.

Business Development and Fundraising Strategic Support

Government funding strategy and implementation.
International development funding support and multi-channel BizDev strategy.
Social impact business development, new market strategy, and funding diversification support.
Digital health and digital equity technical RFP submission support.
English and Spanish funding design and evaluation.

Digital Literacy Support

Adapt digital content for multilingual teams or audiences with highly variable degrees of technical literacy.
Design engaging, multilingual capacity building workshops for adult learners, ESL and ELL populations.
Transform competitive processes (grant making, innovation challenges) through user centered design to ensure equitable recipient outcomes.
Simplify or amplify digital outreach to marginalized communities through SMS, chatbots, WhatsApp, and other pre-existing channels.

Monitoring and Impact Evaluation

Digital data collection using text, chat and offline app-based tools.
Content adaptation support for hard to reach communities.
Design and rollout of digital needs assessments.
Full MEL program design for international and local development.
Impact evaluation support for programs that aim to address digital divide.
English/Spanish expert sector translation of complex digital health and social impact research and evaluation.

Digital Health

Build data collection and health promotion tools for CHWs and other healthcare teams.
Use messaging tools (SMS, WhatsApp, chat) to amplify community health program reach.
Create complex quality improvement indicators for under-resourced healthcare systems across Latin America and the Caribbean.
Design digital-based health literacy programs for ELL and non-English speaking audiences in US communities.